What should I do if I cannot get Google Apps Sync for Outlook to install?
Google Apps Sync must be installed on each person's computer, who wants to use the plug-in. You have two options for installation:
- Push an .msi file to your users and let them use the Run Advertised Programs option in the Windows Control Panel. Download the .msi file below—be sure to pick the correct one, based on your users' version of Outlook. For information on implementing the .msi file, consult your Windows documentation.
Download 32-bit enterprise_gsync.msi (Outlook 2003, 2007, 2010 32-bit edition)
Download 64-bit enterprise gsync.msi (Outlook 2010 64-bit edition) - Let users download Google Apps Sync themselves from the Google Apps Sync download page. They can then follow these instructions to install the plug-in.
Importing: To migrate their old Outlook data to Google Apps, users also need a separate tool, Google Apps Migration for Microsoft Outlook®. Users who download Google Apps Sync version 2.1 or later from the download page get this migration tool, automatically. If you push Google Apps Sync to users via an .msi file, however, you'll need to push Google Apps Migration to them as well, or have them install the migration tool themselves. See below for details.
